I don’t seem to have much luck with configuring printers via the desktop settings option in most Ubuntu based distros and flavors. Adding printers via the CUPS web interface is simple and works well. This short video describes how to add and manage printers in CUPS which are then available to configure via the DE settings.
That’s fantastic to hear. It’s odd that it seems like Ubuntu kind of sees and tries to configure the printer but it just doesn’t seem to work. I wonder if the printer manufacturer makes any difference like Canon vs. Brother. Probably not but interesting to see how they’ve made progress in this area.